Key points
- Mandarin Oriental, Bangkok has appointed veteran hotelier Paul Jones as its new General Manager, marking a significant homecoming for an executive whose long association with the luxury hospitality group in Asia began at the iconic riverside property more than two decades ago.
- He first joined Mandarin Oriental, Bangkok in 2005 as Director of Operations, and this Bangkok Hotel Executives news report highlights that his return places an executive with extensive knowledge of the hotel’s heritage, operations and service culture back at the helm of one of Thailand’s best-known luxury properties.
- During his tenure, the property achieved a number of prominent industry recognitions, including appearances on Condé Nast Traveller’s US and UK Gold Lists, a TripAdvisor Travelers’ Choice Award in 2020 and a five-star rating from Forbes Travel Guide in 2023.
Mandarin Oriental, Bangkok has appointed veteran hotelier Paul Jones as its new General Manager, marking a significant homecoming for an executive whose long association with the luxury hospitality group in Asia began at the iconic riverside property more than two decades ago.

Veteran hotelier Paul Jones returns to Mandarin Oriental, Bangkok as the iconic riverside hotel’s new General Manager
Image Credit: Mandarin Oriental but AI-modified by Thailand Hotel News
Jones brings more than 35 years of international hospitality experience to his new position, including over 20 years with Mandarin Oriental. He first joined Mandarin Oriental, Bangkok in 2005 as Director of Operations, and this Bangkok Hotel Executives news report highlights that his return places an executive with extensive knowledge of the hotel’s heritage, operations and service culture back at the helm of one of Thailand’s best-known luxury properties.
Paul Jones Returns to Familiar Territory
After his initial Bangkok assignment, Jones was appointed General Manager of Mandarin Oriental, Singapore in 2008, where he oversaw several renovation projects. His career later took him to Taiwan, where he led Mandarin Oriental, Taipei following its opening.
In 2016, Jones became General Manager of Mandarin Oriental, Tokyo. During his tenure, the property achieved a number of prominent industry recognitions, including appearances on Condé Nast Traveller’s US and UK Gold Lists, a TripAdvisor Travelers’ Choice Award in 2020 and a five-star rating from Forbes Travel Guide in 2023.

Image Credit: Thailand Hotel News
Before returning to the Thai capital, Jones served as General Manager of Mandarin Oriental, Geneva, further adding to his extensive international leadership credentials.
Taking Charge of a Bangkok Hospitality Landmark
Jones now assumes responsibility for the overall operations of Mandarin Oriental, Bangkok, a hotel with a history stretching back more than 145 years. Located beside the Chao Phraya River, the property has long been associated with Bangkok’s emergence as a leading international luxury travel destination.
His experience spanning hotel openings, renovations and the management of established luxury properties provides a strong foundation for his new assignment, particularly as Bangkok witnesses continued investment and intensifying competition at the upper end of its hotel market.
A New Chapter on the Chao Phraya
For Mandarin Oriental, Bangkok, the appointment brings back a leader who already understands the character and traditions of the historic hotel while arriving with considerably broader international experience than when he departed Bangkok years ago. Jones will now be tasked with protecting that celebrated legacy while guiding the property through the next phase of Bangkok’s rapidly evolving luxury hospitality landscape
For more on Mandarin Oriental Bangkok Hotel, visit:
https://www.mandarinoriental.com/en/bangkok/chao-phraya-river